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100% Transparent Pricing for You + Your Team - Grow With Us

You have a lot of choices before you as you evaluate your next data management, 360° case management/intake process solution, communication hub, and outcome reporting move. Here, we’d like to share what you can expect from us. NewOrg is consistently rated in the Top Solutions based on Value for the Money and Customer Service (for 15+ years).

NewOrg’s Total Lifecycle Support policy allows for unlimited ongoing support as part of a fixed monthly subscription fee, so your system will always be up-to-date and relevant and you can always get the answers and solutions you need as things change.

Affordable pricing starts at $350 a month (to cover 5 users; volunteers are always free, as are ongoing platform upgrades; we deploy a fair-use sliding scale based on users means the more users you have, the cost per user will be reduced) with a one-time implementation/customization fee that depends on your number of programs and complexity, but typically starts at $3500.

As a NewOrg partner, you also always get a free annual review that includes 4 extra hours of customization, training on new features and 100% free access to our training library + live monthly group trainings

NewOrg is provided as a hosted service (SaaS), so no hardware is required.  We provide your customized platform, backups, and security as part of a fixed monthly subscription fee based on the number of users you have.

There are two categories of costs associated with NewOrg:

  • One-time Initial Implementation fee (customizations, data imports, workflows, training, documentation)
  • Monthly Lifecycle Support & Hosting subscription, starting at $350 per month to cover 5 users (volunteers + public portal users are always free); as you grow, your per-user cost will lower, so you can be confident in the total cost of ownership of your system as you go + grow! No contracts, cancel anytime.

Learn more about NewOrg’s Implementation Process, Support and Ongoing Training.

Implementation Costs

The cost of an implementation depends on the number and complexity of your programs.  It is based on the time needed to scope and document your data and workflows, and implement customizations such as fields, event types, forms, reports, public portals etc.  It also includes fully customized workflow documentation, training, and may include imports.  Implementation meetings are conducted over the web.


Get started for as little as $3500!   Contact Us to learn more and get a tailored quote for your organization.

Additional costs may include:

Electronic Medical Billing setup – $1000

Public Portal Setup (app forms, calendar, scheduling) – 10 hours – $1000

Import of Contacts and Donations – $500

Additional forms or imports or custom portal design – $150 per hour

API Integration – $25 per month per endpoint, estimated 5 hours of support assistance during setup ($750)


Lifecycle Support & Hosting

The Monthly Lifecycle Support & Hosting fee is based on the number of paid/staff users in the system.  There is no fee for volunteer users, or users of any public portals.  The price per user is on a sliding scale, and the per-user cost is reduced as more users are added.  Some sample pricing is listed below.

  • 5 users – $350 per month
  • 20 users – $700 per month

Possible additional costs/considerations:


  • First 50,000 per month are included
  • Additional 50,000 email blocks – $50

SMS – Text Messaging

  • First 1000 per month are included
  • Additional SMS messages – $0.03 each

Electronic Medical Billing – 1% of submitted claims, minimum of $100 per month

Web-Based Videoconferencing

  • 25 hours per month included
  • Additional hours – $0.50 each

Donations through PayPal

  • Donations through PayPal – FREE (PayPal non-profit rates apply)

Secure File Sharing + Online Signature Collection/Capture

  • Secure File Sharing & Online Signature collection/capture – Unlimited / Free


Ongoing Staff Training

We recommend that new staff get some basic training on the system and the specific workflows and policies set up for their programs.  We provide a $200 quick start training, for up to 5 users at a time, to get them off on the right foot.  This includes a 2 hour web training, access to all of the training videos, and a 1 hour Q&A followup a week or two after the training, to discuss any questions or suggestions from their first week or two of using NewOrg.